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100 Princes Street Team Stair Shot

Meet the team

Behind the scenes of Red Carnation’s first Scottish hotel, a dedicated team of seasoned hoteliers has come together to create the most memorable moments especially for you, with every individual pivotal to the inimitable 100 Princes Street experience.

General Manager Malcolm Hendry

Malcolm Hendry

Managing Director

The epitome of a ‘people person’, Malcolm Hendry is dedicated to providing guests with authentic experiences. Malcolm began his hospitality career as a kitchen porter in Aberdeen. After swiftly working his way through the ranks, he became deputy GM of Speyside’s Craigellachie Hotel. By 2004, Malcolm was General Manager of The Rubens at the Palace, Hotel 41 and bbar. Today he oversees these and 100 Princes Street and is driven by Forbes Five-Star standards.

Laura Jamieson

Resident Manager

Laura began her Red Carnation journey in 2015 on the group’s Management Programme. Since then, she spent seven years at multi award-winning Ashford Castle, where she thrived as Guest Services Manager, attending to the needs of international and regular guests. Laura is thrilled to be part of the pre-opening team at 100 Princes Street, leading a team of people who are similarly devoted to providing our guests with first-class service and genuine hospitality.

Gill Mabbett

Gill Mabbett

Director of Sales

Born in the ancient kingdom of Fife, it’s a dream come true for Gill to add 100 Princes Street to the portfolio of Red Carnation properties she works with. Gill initially joined Red Carnation as Director of Sales for Guernsey, representing The Old Government House and the Duke of Richmond Hotel. Today, Gill loves the variety of working with both the corporate and leisure industries and is very much part of the 100 Princes Street team, developing new relationships in Edinburgh and beyond.

Michael Smith

Guest Services Manager

World famous Ashford Castle is where Michael began his Red Carnation career, as the estate’s Activities Manager, a very dynamic role at which he shone for some six years. Michael was thrilled to return to his homeland of Scotland to fulfil the role of 100 Princes Street’s Guest Services Manager, before receiving a well-deserved promotion to become 100 Princes Street's Sales Manager.

Wilhelm Maree

Executive Chef

A talented, motivated and innovative culinary creator, Wilhelm began his career as a trainee chef at historic De Volkskombuis in Stellenbosch, where he spent seven years creating a wealth of classic South African cuisine with contemporary flair in the process. Shortly after, he returned to Bushmans Kloof, part of The Red Carnation Hotel Collection. Excited to be 100 Princes Street’s Executive Chef, Wilhelm strives to produce delicious hearty fare with a modern twist.

Rory McKinnon

Food & Beverage Operations Manager

Rory began his Red Carnation journey in 2019 on the group’s Management Programme and has since worked at three of the group’s UK properties. Constantly honing his talents and excelling along the way led him to 100 Princes Street, where he manages the operations side of the hotel’s food and beverage division, and strives to offer guests genuine, passionate and warm hospitality, with attention to detail being paramount to Rory.

Willian Lattuca

Maintenance Manager

Willian has been with Red Carnation Hotels for several years now, bringing a wealth of experience in property maintenance. Before joining the team at 100 Princes Street, Willian worked at The Duke of Richmond in Guernsey, overseeing the building’s maintenance operations. With a strong commitment to excellence, Willian ensures that 100 Princes Street remains in top condition, delivering exceptional service to both guests and team members.

Sarah Bristow

Head of UK Reservations

Sarah Bristow leads the Red Carnation Hotels UK Reservations team, taking care of our guests' room reservations. If you would like to discuss an upcoming reservation, individual or group enquiry, Sarah will be delighted to assist with this and provide her personal recommendations.

100 Princes Street The Archibald Room 103 Bathroom

Our differences

Discover what makes 100 Princes Street different, from our rich cultural and historic legacy to our enviable location in the cultural heart of Edinburgh.

Discover more

We are proud to be part of a number of select and exclusive hotels that share our values of outstanding service, exceptional guest experiences and generous hospitality.

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